Do you accept insurance?
We don't bill insurance for appointments, but we've partnered with Reimbursify as a free benefit so you can easily submit claims for out-of-network reimbursement. HSA and FSA cards are accepted, and we provide superbills. You pay up front and your insurer reimburses you according to your plan. You can still use insurance for labs, prescriptions, imaging and more.
What do your fees cover?
Fees cover your time with an expert. Every new patient starts with an hour-long consultation ($399 virtual, $599 in person) and a personalized plan, enough time to actually listen.
Can I talk to someone before I book?
Yes. Book a free 10-minute discovery call to ask questions and find the right first step, or call us at (202) 394-3849.
How do memberships work?
After your first visit you choose a 6-month virtual ($1,700), 12-month virtual ($3,200) or 6-month in-person ($5,000) membership. Each one follows the HER Method: at every monthly visit we work on the four resets (hormone, pelvic, metabolic and Glow Up) as you need them. In-person members also get one specialty service per visit, chosen with their provider. Compare memberships.
Do I have to buy labs or products through you?
Never. Labs are not required before we can treat you. If you'd like to get a head start, you can order labs yourself through Fullscript before your consult and we'll review the results together. You can also purchase labs, supplements, prescriptions and medical tools through the practice, often below typical co-pays and deductibles, with no obligation.
How fast are lab results?
Lab results are typically available within one week. We'll go over them with you at your follow-up, or sooner if anything needs attention.
Do I need to leave my OBGYN or primary care provider?
No. Our nurse practitioners are a specialist resource to general practitioners. Keep your existing providers and add our expertise.
Can I be seen virtually?
Yes — virtual visits are available in Virginia, DC, Maryland, Florida, Delaware, Arizona and Massachusetts. In-person care is in Old Town Alexandria.
Do you offer financing?
Yes. CareCredit is accepted for treatments and memberships.
I'm nervous about exams. What happens?
Nothing happens without your consent. Many first visits are conversation only, and any exam is explained step by step, at your pace. Learn more about our gentle exams with vulvoscopy.
Is DiscovHER Health LGBTQ+ affirming?
Absolutely. Everyone is welcome, and care is tailored to you.
Do you ship HERshop products?
Yes, within the United States, in discreet, unbranded packaging. HERshop products ship directly from the brands we partner with, by standard shipping only (no expedited options). Orders over $75 ship free, and items from different brands may arrive separately. Shipping & returns.
Still have questions? Ask us.
Call (202) 394-3849 or email info@discovherhealth.com.